Adelante Thrift Online Shopping Pickup Policy

Effective Date: 2/11/2026
Business Name: Adelante Thrift
Website: https://shop.adelantethrift.com

1. Pickup Location

All online purchases are available for pickup at:

Adelante Thrift
3720 State Ave
Kansas City, KS 66102
Phone: (913) 499-7215
Email: online@adelantethrift.com

2. Pickup Notification

After completing your purchase:

  1. You will receive an order confirmation email.
  2. You will receive a second notification when your item is ready for pickup (if preparation is required).

Please wait for confirmation before arriving unless same-day pickup is clearly stated.

3. Pickup Timeframe

Orders must be picked up within 7 days of receiving pickup notification.

If an order is not picked up within 7 days:

  • The item may be restocked
  • The order may be canceled
  • A refund may be issued at our discretion
  • A restocking fee may apply

Due to limited storage space and high inventory turnover, we cannot hold items indefinitely.

4. What to Bring

When picking up your order, please bring:

  • Your order confirmation email
  • Valid photo identification
  • The card used for purchase (if requested for verification)

If someone else is picking up your item, please contact us in advance with their name.

5. Item Inspection at Pickup

Customers are responsible for inspecting items at the time of pickup.

Once an item leaves the premises, Adelante Thrift is not responsible for:

  • Damage during transport
  • Loading or handling issues
  • Loss after pickup

6. Large or Heavy Items

For furniture or oversized items:

  • Customers are responsible for bringing adequate transportation and assistance
  • Staff assistance may be limited
  • Adelante Thrift is not responsible for securing items in vehicles

7. Missed or Abandoned Orders

Orders not picked up within the required timeframe may be considered abandoned and handled in accordance with our Refund Policy.